Solid Waste Operations

The city’s Solid Waste Operation is responsible for picking up residential household, recycling, and yard waste. Your cart must be placed curbside after 7 p.m. the night before collection, but before 6 a.m. the day of collection.

Commercial Solid Waste services are handled by a contracted hauler under a franchise agreement with the city. Be sure to download the free Recollect App to find out your collection day.

Please view the Trash Collection Bill Insert Flyer (PDF) for detailed information on bulk items, white goods, trash, recycling and yard waste collections.

Cart Placement Guide



To report a missed pick up or issues related to solid waste, please use one of the following methods:

  • Submit a service ticket in our Citizen Support Center.
  • Download and submit a service ticket through the GovAlert app.   
  • Email the Sanitation team at
  • Calling Public Works at 407-905-3170.          

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Holiday Schedule

Thanksgiving Holiday Sanitation Schedule

There will be no trash pick up on Thanksgiving Day. If your normal collection day is on Thursday, November 23 your trash will be picked up on Friday, November 24. Waste collections normally scheduled on Friday, November 24 will be moved to Saturday, November 25.

The Sanitation Division works all but the following days:

  • December 25th - Christmas Day
    • City Hall Closed.
    • There is NO CHANGE in trash pickup.

* If the holiday falls on a weekend we run a normal schedule.