Utilities Department

Please call the Customer Service for customer billing services at 407-905-3191. 

Reference the Rates, Fees & Regulations Flyer for more information.

Utilities Department Mission Statement

It is the mission of this department to:

  • Provide and maintain quality utility services to, including water, sewer, and reclaimed water, which meet or exceed all regulatory standards
  • Plan future growth of utility services in accordance with the projected growth of the city
  • Leave everything better than we find it, making green improvements to keep water conservation in mind and reduce our carbon footprint
  • For more information, see About Us
Link to Utility Billing and Customer Service Page
Link to Aqua Hawk Water and Account Alerts Page
Link to Irrigation Schedule Page
Link to Septic Tank Pump Out Program Page
Reclaimed Water System Status Boil Alerts in Effect
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NEW! 2017 Consumer Confidence Report Available

The 2017 Consumer Confidence Report, which details the quality of the water provided to you by the City of Ocoee, is now available for viewing. Select "Consumer Confidence and Water Quality Reports" on the left hand menu or visit ocoeeccrinfo.org. 

¡NUEVO! Informe de confianza del consumidor por el año 2017 ahora disponible

El informe de confianza del consumidor por el año 2017, que detalla la calidad del agua que le proporcionó la ciudad de Ocoee, ahora está disponible para su revisa. Selecciona "Consumer Confidence and Water Quality Reports" en el menu de la izquierda o visite ocoeeccrinfo.org.

Sensus Customer Portal Now Available to Customers with Smart Meters

The Sensus Customer Portal is now available for all customers whose water meters have already been upgraded to the smart meter system. Meter upgrades for all customers are scheduled to be complete by July 4th. Please call 407-905-3159 if you have any questions.

Next Rain Barrel Workshop to be Held on October 6th

The next Rain Barrel Workshop will be held on Saturday, October 6th at the Utilities Administration office, across from the Jim Beech Recreation Center at 1800 A D Mims Road. The event will take place from 9 a.m. - Noon. Space is limited and the workshop is open to Ocoee residents only. Residents must pre-register by calling 407-554-7229; registration will be open from Tuesday, September 4th until 5 p.m. on Tuesday, October 2nd.

Important Current Project Information

Current projects are listed on the Capital Investment Program page.