Utilities Department

Mission Statement
It is the mission of this department to:
  • Provide and maintain quality utility services to, including water, sewer, and reclaimed water, which meet or exceed all regulatory standards
  • Plan future growth of utility services in accordance with the projected growth of the city
  • Leave everything better than we find it, making green improvements to keep water conservation in mind and reduce our carbon footprint
  • For more information, see About Us
Link to Utility Billing and Customer Service Page
Link to Aqua Hawk Water and Account Alerts Page
Link to Irrigation Schedule Page
Link to Septic Tank Pump Out Program Page
Reclaimed Water System Status Boil Alerts in Effect
None None

Sensus Customer Portal Now Available to Customers with Smart Meters

The Sensus Customer Portal is now available for all customers whose water meters have already been upgraded to the smart meter system. Meter upgrades for all customers are scheduled to be complete by July 4th. Please call 407-905-3159 if you have any questions.

Next Rain Barrel Workshop to be Held October 7th

The next Rain Barrel Workshop will be held on Saturday, October 7th at the Utilities Administration Office, located across from the Jim Beech Recreation Center at 1800 A D Mims Road. The workshop will take place from 9:00 AM - 12:00 PM. Space is limited and the workshop is open to Ocoee residents only. Residents must pre-register by calling 407.554.7229; registration will be open from 8:00 AM on Thursday, September 7th until 12:00 PM on Thursday, October 5th.
Important Current Project Information
Current projects are listed on the Capital Investment Program page.